FAQs

FAQ-PC

Are the passwords protected or encrypted?

The password to each site is encrypted before it’s written to the config file, then decrypted and passed to the Lync / SfB client as clear text in an API call.

If you’re concerned for the security of your passwords, consider letting Lync / SfB cache the credentials – that way bounSky doesn’t need to know your password.

Can I use bounSky with Lync or Skype for Business Online / Office 365?

Yes. It works the same regardless of whether your account is hosted on-premises or in the cloud.

You can even store a mixture of accounts or sites: some on-prem, others in the cloud.

Can I use bounSky with Skype Consumer?

Sorry, no. bounSky only works with the Skype for Business client app (previously known as Lync).

How is bounSky licenced?

bounSky is freeware. It’s free for you to use in any environment. You still need the relevant Microsoft apps, CALs and/or Office 365 subscriptions of course.

How is the CSV backup file formatted?

If you want to hand-craft (or edit) a backup file, the format of each site’s data is with the text values each separated by a comma, laid out as you see on the Setup form from left to right and as per the example below. To enable or disable the Manual Configuration, the value needs to be “true” or “false”. (This is not case-sensitive & you don’t need quote characters around the words).

The import process reads the first 80 lines of text from the CSV file you provide. Provided there’s at least ONE comma on the line it’s deemed valid and the text there imported.

The bare (useful) minimum is the first 3 fields: Site Alias, Sign-in Address & UserName.

The following 10 lines are deemed valid and will populate the first 10 sites, although only sites 1,2, 7 & 8 can work – and then only if the Lync / SfB client has previously cached the user’s password:

Greig @ home,greig@bounsky.com,bounsky\Greig,,False,,
Greig @ home (Manual),greig@bounsky.com,bounsky\Greig,,True,MyFe.bounsky.local,sip.bounsky.com
,
Test - Brisbane (local),,,,
Test - Brisbane (IDD),
,,,,False,,
Contoso (SFO),testuser-SFO@contoso.com,contoso\testuser-SFO,
Contoso (CHI),testuser-CHI@contoso.com,contoso\testuser-CHI,
Contoso (NY),,,
Contoso (LAS),,,,

Any commas in your values AREN’T escaped, so these will be incorrectly interpreted during the import. The only place I figure you’re likely to want to use one is the site’s Alias – so please don’t. 😉

TIP: I don’t encourage ANYONE actually doing this, but if you DO include a password in the CSV file and import it, bounSky will then encrypt and save it.

I don’t want to provide my AD credentials. Can I still use bounSky?

Yes!

The Lync / SfB client will cache your credentials if you sign in once through the client and check the “save my password” box.

In bounSky you can setup this account with a blank (empty) password. When you click (or use the shortcut keys) to sign-in to that site, bounSky passes your SIP address and username and the client does the rest.

I have more than 80 accounts or sites I want to access. Can I still use bounSky?

To access more than 80 sites you need to take advantage of the CSV Export and Import process under the File menu. This lets you “page out” and “page in” whole new sets of sites.

I support only one site. Is there any point to using bounSky?

Yes! bounSky lets you easily switch between test user accounts that might have different attributes, and this is frequently used to expedite troubleshooting.

e.g. if you use Enterprise Voice, you might consider creating test accounts with different Voice Policies. If a user complains of problems calling overseas numbers, you can switch to the test account that has overseas access quicker than you will be able to change your own voice policy to match.

Other users rely on bounSky to quickly toggle between their own personal account and a ‘dummy’ account that’s used to manage Call Forwarding or Team Call settings for a group. (The ability to drive bounSky from the command-line can make this process as easy as double-clicking on a shortcut on the desktop).

Is there a version of bounSky for my Android device?

Alas, no. Not yet anyway.

At “Build 2016” Microsoft announced a Software Development Kit (SDK) for Skype for Business for the Android o/s but the versions we’ve seen to date don’t offer the ability for a third-party app to sign a user out and in, so I’m hamstrung. (Last updated 8 January 2017).

Is there a version of bounSky for my iPhone?

Alas, no. Not yet anyway.

At “Build 2016” Microsoft announced a Software Development Kit (SDK) for Skype for Business for iOS but the versions we’ve seen to date don’t offer the ability for a third-party app to sign a user out and in, so I’m hamstrung. (Last updated 8 January 2017).

Is there a version of bounSky for my Windows phone?

Alas, no. Microsoft hasn’t released a Software Development Kit (SDK) for the Windows phone, so there’s no available ‘hook’ or way to control the client.

Where are the sites / profiles stored?

The sites and profiles can usually be found in an XML file called “user.config” in your user profile:

e.g. C:\Users\<Username>\AppData\Local\bounSky.com\bounSky_2015.exe_Url_\13.0.4.33\